Here to help

Email: Info@notbad.fit
Post: Not Bad., Calle Zeus 6, 20 B, 29649 Mijas, Spain

For anything to do with your data, use Info@notbad.fit. To report something in the community, use the report option in the app. It reaches the moderation queue directly, and you'll hear back when it's closed.

I missed a day. Have I lost my progress?

No. Yesterday didn't happen; today still counts. Days you completed stay completed, and nothing you've already earned is taken away.

What happens to my streak?

A streak is a record of days that happened, not a possession you can lose. If it resets, the days behind it still stand.

Can other people see my measurements or photos?

No. Measurements, body-fat estimates and progress photos are private to your account and there is no way to share them.

Does a challenge change while I'm part-way through it?

Never. You're on the version you started, and published versions are fixed. New versions only affect people starting fresh.

How do I manage or cancel my subscription?

Through the app store you bought it from. On iPhone, open Settings, tap your name, then Subscriptions. On Android, open Google Play, then Payments and subscriptions. Choose Not Bad. and cancel there.

How do I delete my account?

In the app, go to You and tap Delete. Your account is marked for deletion straight away, and we remove it within 30 days.